Terms & Conditions

All rates quoted are in NZD and include GST

  1. While we will endeavour to provide the vehicle advertised, we reserve the right to provide an alternative vehicle of a similar or higher specification should there be a mechanical or other problem, which cannot be resolved.
  2. Should we be unable to provide your tour through our own fault, [excluding acts of nature, terrorism or war] then a 100% refund will be given.
  3. Your tour itinerary will be followed as closely as possible but in some cases may be affected by adverse weather or road conditions; in such cases alternative destinations and activities of a similar nature will be offered.
  4. Changes made by operators of attractions and activities we visit are outside of our control but we will endeavour to minimise such occurrences by close liaison with the operators.
  5. Should you choose to shorten the tour for any reason then no refund is payable for any unused portion of your tour booking.
  6. Your booking will only be accepted upon receipt of the booking deposit. The balance of the hire fee is payable 3 weeks before the departure date. Cancellation within 3 weeks of departure will incur a loss of deposit.  [We strongly recommend you have adequate holiday insurance cover].
  7. Our cancellation policy is as follows. Your booking deposit will be refunded as follows:
    a. Within 3 weeks of the departure date, no refund.
    b. Before 3 weeks from the departure date, a full refund.
  8. Should the hire period exceed that which has been booked then we will invoice any additional time at the hourly rate for the hire, in 30-minute segments.  Any such additional charges will be charged to the hirer.
  9. Only the number of passengers for which the tour has been booked will be carried.
  10. We accept no responsibility for and injury to persons or damage or loss of personal possessions belonging to those persons except that which we have legal obligation so to do.
  11. We accept no responsibility for any incident, delay or changes to the arrangements, which are outside of our control.
  12. Our vehicle is fully licensed as a Passenger Service Vehicle, holds a current Certificate of Fitness, is fully insured and will be driven only by Passenger Service endorsed drivers.
  13. Where seat belts are fitted, it is the responsibility of the passengers to use them.
  14. No smoking will be allowed in the vehicle.
  15. Any damage caused to the vehicles by the hirer will be charged for.